Think About The “User Experience” When You Write Your Next Email

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I thought this article was pretty brilliant. It brings “user experience” into the conversation, as in, “what is the user experience you want to create for the reader of your email?” I know that from personal experience, the concise emails that I receive are more quickly responded to, and that longer rambling emails that I receive typically sit in my inbox for months.

This post originally appeared on Medium on July 11, 2018.